In e-commerce or any situation where the party is at your place, being a good host is essential. It is something some of Australia’s retailers do not understand judging by todays Boxing Day retail rush. Myer, one of Australia’s leading bricks and mortal department stores has been struggling with ecommerce, or more so resisting ecommerce […]
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Last night I had the pleasure of catching up with Steve Sammartino, from the Beers Blokes and Business Podcast and who is also one of the founders of the Super Awesome Micro Project. The Super Awesome Micro project is a life size lego car, that has an engine that runs on air. Steve is an entrepreneur […]
For the benefit of my international readers, something is causing a stir in Australia. Two of our ‘Aussie icons, Holden and Qantas are in trouble. Qantas Qantas is coming under increasing pressure in an international market. Jetstar is not performing and Qantas is struggling domestically against Virgin. Qantas is and has been for awhile struggling […]
Sometimes a little perspective with technology is what’s needed to let us realise how good we currently have it.
Fixed price servicing. It’s the thing in the automotive industry right now, especially in Australia. So why is Fixed price servicing about customer service and not price?